Data Retention Policy | DPDP Compliance

This Data Retention Policy describes how Webchirpy stores and deletes personal data collected through this website, in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Our Retention Principles

We are committed to the principle of data minimisation and purpose limitation. We:

Collect only personal data necessary for specific, defined purposes
Retain personal data only for as long as needed to fulfil the purpose of collection
Delete or anonymise personal data once the retention period has expired
Do not retain personal data indefinitely or beyond its useful life

2. Retention Schedule

Data Category	Examples	Purpose	Retention Period
Compliance enquiry data	Name, email, website URL	Providing compliance assessment	12 months from submission
Service delivery data	Business name, audit details	Delivering paid services	24 months from delivery
Payment records	Transaction ID, amount, date	Financial records	7 years (statutory requirement)
Analytics data	IP address (anonymised), sessions	Website performance	26 months
Cookie consent records	Consent timestamp, preference	Proof of consent	12 months
Grievance records	Complaint details, resolution	Grievance handling records	24 months from resolution

3. Deletion and Anonymisation

At the end of the applicable retention period, personal data will be permanently deleted or anonymised such that it can no longer be linked back to an identifiable individual.

4. Early Deletion on Request

Under the DPDP Act, you have the right to erasure of your personal data. You may request deletion before the end of the applicable retention period, provided the data is no longer required to fulfil the original purpose or comply with a legal obligation. To submit a deletion request, please contact our Grievance Officer via our Grievance Redressal Policy.

5. Legal Hold

We may retain personal data beyond the stated periods where necessary to comply with a legal obligation, respond to a regulatory investigation, or enforce or defend legal claims.

6. Contact Us

Webchirpy
Email: hello@webchirpy.in
Phone: +91 97914 91097

Disclaimer: This page provides general information about our practices and does not constitute legal advice. Businesses are encouraged to consult a qualified legal professional for guidance specific to their compliance obligations.