Privacy Policy | DPDP Compliance

1. Who We Are

Webchirpy is a design and development agency operating in India. For the purposes of the Digital Personal Data Protection Act, 2023 (DPDP Act), Webchirpy acts as the Data Fiduciary for personal data collected through this website.

Contact: hello@webchirpy.in · +91 97914 91097

2. What Personal Data We Collect

We collect only the personal data you voluntarily provide or that is automatically collected when you use the website:

Contact form submissions: Your name, business email address, and website URL
Payment data: Processed securely by Razorpay; we do not store card details
Usage data: IP address, browser type, pages visited, and time spent, collected via analytics tools
Cookie data: Identifiers placed by analytics and tracking tools (see our Cookie Policy)

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:

To respond to your compliance enquiry or request
To deliver services you have purchased (checklist, audit, implementation)
To process payments for paid services
To improve the website's functionality and user experience
To communicate with you regarding your request or service
To comply with applicable legal obligations

We do not use your personal data for profiling, automated decision-making, or purposes other than those stated above.

4. Legal Basis for Processing

Under the DPDP Act, we process your personal data based on your free, specific, informed, and unambiguous consent obtained before or at the point of data collection. You may withdraw your consent at any time by contacting us at hello@webchirpy.in.

5. How We Share Your Data

We do not sell your personal data. We may share your data with trusted third-party service providers strictly for delivering our services:

Analytics: Google Analytics (website performance tracking)
Payment processing: Razorpay (India-based payment gateway)
Email delivery: Email service providers for transactional emails
Form processing: Formspree (enquiry form submissions)

All third parties are bound by data processing agreements and are not permitted to use your data for their own purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. For detailed retention periods, please refer to our Data Retention Policy.

7. Your Rights Under the DPDP Act

As a Data Principal under the DPDP Act, you have the following rights:

Right to access: Request a summary of personal data we hold about you
Right to correction: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data where it is no longer needed
Right to grievance redressal: Raise a complaint with our Grievance Officer
Right to nominate: Nominate another individual to exercise rights on your behalf
Right to withdraw consent: Withdraw consent at any time without affecting prior lawful processing

To exercise any of these rights, contact our Grievance Officer as described in our Grievance Redressal Policy.

8. Data Security

We implement reasonable technical and organisational safeguards to protect your personal data from unauthorised access, disclosure, alteration, or loss. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. No method of internet transmission is entirely secure.

9. Cookies

This website uses cookies for functionality and analytics. For full details on the types of cookies used and how to manage them, please refer to our Cookie Policy.

10. Children's Data

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through this website, please contact us immediately at hello@webchirpy.in.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

Webchirpy
Email: hello@webchirpy.in
Phone: +91 97914 91097

For grievance-related matters, please refer to our Grievance Redressal Policy.

Disclaimer: This page provides general information about our practices and does not constitute legal advice. Businesses are encouraged to consult a qualified legal professional for guidance specific to their compliance obligations.